rc776 Privacy Policy

1 Introduction

rc776 ("we", "us", "our") operates the online gaming platform accessible at https://rc776.cam (the "Platform"). We are committed to protecting the personal data of all users who access or register on our Platform, including English-speaking Pakistani users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and beyond.

This Privacy Policy ("Policy") sets out in clear, formal terms how rc776 collects, uses, stores, shares and protects personal information. It also explains the rights you hold over your personal data and how to exercise them.

By accessing the rc776 Platform, creating an account or otherwise providing your personal data to us, you confirm that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gambling policy, both of which are incorporated by reference.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that directly or indirectly identifies a living individual, including name, email address, phone number, date of birth, IP address and financial account details.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer or deletion.
• "Data Controller" means rc776 in its capacity as the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" means any third party that processes Personal Data on behalf of rc776 under a formal data processing agreement.
• "Sensitive Data" means a subset of Personal Data that warrants heightened protection, including financial data, identity document details and payment card information.
• "Cookies" means small text files placed on your device by the Platform to facilitate session management, personalisation and analytics.
• "KYC" means Know Your Customer — the identity verification process required to confirm user identity, age and source of funds in accordance with applicable regulations.
• "User" means any individual who accesses, browses or registers an account on the rc776 Platform.

3 Data We Collect

rc776 collects two broad categories of personal data: information you provide directly, and information collected automatically as you use the Platform.

3.1 Data You Provide Directly

3.2 Data Collected Automatically

4 How Data is Collected

rc776 collects personal data through the following channels:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting Support.
• Automated Technical Collection: Data gathered automatically through server logs, cookies and similar tracking technologies when you access the Platform.
• Third-Party Verification Services: Where KYC verification is conducted by an external provider, they may supply verification outcomes and risk assessments to rc776 under a data processing agreement.
• Payment Processors: Payment service providers, including those facilitating transactions via methods familiar to Pakistani users such as Easypaisa, JazzCash, Raast, and bank transfers via HBL, UBL, Meezan Bank and Bank Alfalah, may share transaction metadata with rc776 for reconciliation and fraud prevention purposes only. This does not imply that these providers endorse rc776 or online gambling.
• Anti-Fraud and Compliance Databases: rc776 may cross-reference data against sanctions lists, politically exposed person (PEP) databases and fraud prevention registries where required by applicable law.

5 Data Processing

rc776 uses your personal data for the following specific purposes:

• Account Management: Creating, maintaining and managing your rc776 account, including authentication and access control.
• Identity & Age Verification: Confirming your identity and verifying that you meet the minimum age requirement of 18 years — or the higher minimum required by the applicable operator licence jurisdiction.
• Payment Processing: Processing deposits, withdrawals and associated financial transactions in PKR and other supported currencies.
• Regulatory Compliance: Fulfilling legal obligations including anti-money laundering (AML) checks, counter-terrorism financing (CTF) obligations, and Know Your Customer (KYC) requirements under applicable licensing conditions.
• Responsible Gambling: Monitoring account behaviour to identify signs of problem gambling and applying the responsible gambling tools configured in your account settings.
• Fraud Prevention: Detecting, investigating and preventing fraudulent activity, cheating, bonus abuse and other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: Responding to queries, resolving complaints and maintaining support communication records.
• Platform Improvement: Analysing usage patterns to improve Platform functionality, performance and user experience.
• Marketing Communications: Sending promotional content, where you have provided explicit consent to receive such communications. You may withdraw consent at any time.

6 Legal Basis for Processing

rc776 processes personal data only where a valid legal basis exists. The applicable legal bases are as follows:

• Contractual Necessity: Processing required to perform the contract between rc776 and you — including account creation, payment processing, KYC verification and delivery of gaming services.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including AML/CTF obligations and licensing conditions.
• Legitimate Interests: Processing necessary for rc776's legitimate business interests — including fraud prevention, Platform security and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing of optional data categories — such as marketing communications and non-essential analytics cookies — where you have provided explicit, freely given consent. Consent may be withdrawn at any time without detriment.

7 Data Sharing & Third Parties

rc776 does not sell personal data to third parties. We share personal data only in the following limited and controlled circumstances:

• Service Providers: Third-party vendors who provide services on our behalf — including payment processing, KYC verification, IT infrastructure, email delivery and fraud detection. All such providers operate under data processing agreements and are prohibited from using your data for any purpose other than those specified.
• Gaming Software Providers: Third-party game studios and platform providers whose games are accessible through rc776 may receive limited technical data (such as session identifiers) necessary to operate their games. They are contractually bound to data confidentiality obligations.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order or regulatory instruction, rc776 may disclose personal data to relevant authorities. We will inform you of any such disclosure unless legally prohibited from doing so.
• Business Transfers: In the event of a merger, acquisition or sale of all or part of rc776's business, personal data held by rc776 may be transferred to the successor entity, subject to the same privacy protections as described in this Policy.

8 International Data Transfers

rc776 is an internationally operated platform. Your personal data may be transferred to, and processed in, countries outside your country of residence, including countries that may not provide the same level of data protection as Pakistan.

Where such transfers take place, rc776 ensures appropriate safeguards are in place, which may include standard contractual clauses, binding corporate rules or equivalent mechanisms recognised under applicable data protection frameworks. By using the Platform, you acknowledge and consent to such transfers being made on this basis.

9 Data Retention

rc776 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account registration plus a minimum of 5 years following account closure, in compliance with standard AML record-keeping requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction, unless a longer period is required by applicable law.
• KYC Documents: Retained for the period required by the applicable licensing authority — typically 5 years from the end of the business relationship.
• Support Communications: Retained for 3 years from the date of the communication, unless required for ongoing dispute resolution.
• Marketing Consent Records: Retained for 3 years from the last interaction or until consent is withdrawn, whichever is earlier.
• Technical & Usage Data: Retained for up to 12 months, after which it is anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with rc776's data disposal procedures.

10 Cookies Policy

The rc776 Platform uses cookies and similar technologies to operate core platform functions, improve your experience and — where you have consented — to support analytics.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. They manage your session, maintain your login state and enable core security features. These cannot be disabled.
• Functional Cookies: Remember your preferences — such as language settings, responsible gambling limits and notification preferences — to personalise your experience.
• Analytics Cookies: Collect aggregated data about how users interact with the Platform to help us improve content and functionality. Used only with your explicit consent.
• Marketing Cookies: Used to deliver relevant promotional content. Applied only where you have provided clear opt-in consent. You may withdraw consent at any time.

10.2 Managing Cookies

You may control non-essential cookies through your browser settings or through any cookie preference tools available on the Platform. Please note that disabling strictly necessary cookies may impair Platform functionality. Your cookie preferences can be updated at any time.

11 Security Measures

rc776 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including financial and identity records.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments and penetration testing of Platform infrastructure.
• Multi-factor authentication for administrative and privileged system access.
• Documented incident response procedures for managing and notifying data breaches in a timely manner.

While rc776 takes all reasonable steps to protect your data, no digital system can be guaranteed to be entirely secure. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect a security breach affecting your account, please contact Support immediately.

12 User Rights

Subject to applicable data protection laws, you have the following rights in relation to your personal data held by rc776. To exercise any of these rights, please contact our Support team at the address in Section 15.

rc776 will respond to all valid data rights requests within 30 days. Where a request is complex or numerous, we may extend this period by a further 60 days — in which case we will notify you of the extension and the reason for it. We reserve the right to decline requests that are manifestly unfounded, repetitive, or where fulfilment would conflict with applicable legal obligations.

13 Protection of Minors

The rc776 Platform is strictly restricted to adults aged 18 years and over — or the higher minimum age required by the applicable operator licence jurisdiction. We do not knowingly collect personal data from individuals under the age of 18.

Where rc776 becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please notify us immediately via the Support channels in Section 15.

14 Changes to This Policy

rc776 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, regulatory requirements or Platform functionality.

Where changes are material — meaning they significantly affect how we collect or use your personal data — we will provide notice to registered users via the Platform or by email at least 14 days before the changes take effect, where practicable.

The date of the most recent revision is displayed at the top of this Policy. Your continued use of the rc776 Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you should discontinue use of the Platform and submit a data deletion request.

15 Contact Us

For any questions, concerns or requests relating to this Privacy Policy or the personal data rc776 holds about you, please contact our Data Support team through the following channels. Please mark your query clearly as a "Privacy / Data Request" to ensure it is directed to the appropriate team.

When submitting a data access, correction or deletion request, please include your registered account username, the specific data categories in question, and a copy of a valid identity document to allow us to verify your identity before processing the request. This is a standard safeguard to prevent unauthorised access to your data.